At Carmine County, we take special care in ensuring that your products are delivered to you in the best condition and on time. We have tie ups with various shipping aggregators that gives us the ability to provide service to more than 25000+ pincodes in India. Pin codes which are not serviceable by our shipping partners, the orders corresponding to those pin codes will be cancelled and you will be notified accordingly.
- We have free shipping on all orders of INR 750 and above. For prepaid orders below this amount, a nominal shipping charge of INR 99 will apply depending upon your location. For 'Cash-on-delivery' orders, the shipping charge for orders below INR 750, is INR 129 since there is collection fee involved which is charged by our shipping partners. (Applicable only in India)
- Orders are usually shipped next day from the date of order. However, if the next day happens to be a non-working day, the orders will be dispatched the next working day.
- Orders are usually shipped through Air mode and typically reach the customer within 2-3 business days (depends on pin code). However, not all liquid based products are allowed to be shipped through Air mode, so those orders are sent via Surface mode in which the order typically takes 4-5 business days (depends on pin code) to reach the customer. (Applicable only in India)
- Some of our products like gift boxes are crafted especially for you so the shipping time can vary accordingly. Please check with us for delivery time while placing the order.
- Our courier partners deliver on working days, excluding public holidays.
- You will be notified by email/message as and when your product is dispatched from our warehouse.
- For bulk orders, shipping rate and delivery time varies. To know exact rates and delivery time, call us directly on +91-9555210570.
- Please note that, to successfully process COD (Cash on Delivery) orders, our shipping partners need your working phone number. So when we receive your COD order, we will confirm the order by calling on the number provided by you so that your delivery experience is hasslefree. If our order processing team determines that the phone number provided by you is inactive, out of service or if the calls are unanswered after repeated attempts, we are bound to cancel your order without prior notice.
For International Orders:
- A weight/volume based shipping cost is applicable for our International Customers.
- Orders are shipped usually via UPS courier next working day from the date of order.
- Shipping charges vary from country to country. Please contact us to know about your country specific shipping charges. You can drop a mail at email@example.com or call us directly on +91-9555210570.
- Duties/taxes whatever applicable are additional and vary from place to place. We can't provide any information on the duty/tax applicable as this is governed by Customs authorities of the country of import.
- For the exact import duty/tax, you will be notified by the courier partner by mail or message with the total amount when the shipment reaches the nearest hub to your location in your country.
- It might be possible that the customer has to pay no duty or tax as there is some threshold amount in every country for which there are no applicable duties or taxes. The same can be confirmed with the customs authorities of the country of import.